Educational Requirements

Bachelor of Engineering, Bachelor of Technology, Bachelor of Comp. Applications, Master of Comp. Applications, Master of Engineering

Service Line

Cloud Infrastructure Services

Responsibilities
Provide L1/L2 support for Mainframe systems (z/OS, TSO/ISPF) and/or middleware platforms.
Monitor system performance and handle alerts, incidents, and service requests.
Perform basic job monitoring, scheduling, and batch support (JCL).
Support middleware tools like WebSphere, JBoss, or MQ (basic admin tasks).
Assist in user access management and security compliance.
Support restart activities, log checks, and issue troubleshooting.
Follow ITIL processes (incident, change, request management).




Maintain documentation and operational runbooks.

Technical and Skilled Requirements
Basic knowledge of Mainframe concepts (JCL, z/OS, datasets)
Basic exposure to Middleware (WebSphere / JBoss / MQ)
Understanding of batch processing and job monitoring
Familiarity with ticketing tools (ServiceNow/Remedy)
Basic troubleshooting and log analysis skills

Preferred Skills
Mainframes- >MQSeries on Mainframe(Mainframe MQ)
Middleware- >IBM Websphere MQ Server(MQ)(WMQ)
Middleware- >Tomcat Servers
Middleware- >Weblogic

📌 Middleware/mainframe Admin Chennai
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