Join Fixorix – Kerala's Growing Home Services Platform

Fixorix is looking for a smart, organized, and proactive Office Operations & Workforce Coordinator to manage daily office operations, recruit technicians and workers, coordinate customer service requests, and supervise field operations.

If you enjoy coordinating people, solving problems, and working in a quick-growing technology company, we'd like to hear from you.

Key Responsibilities Recruitment & Workforce Management
Recruit electricians, plumbers, carpenters, AC technicians, cleaners, painters, and other skilled workers.
Conduct interviews and verify technician documents.
Maintain an updated database of technicians and service providers.
Coordinate onboarding and training.Customer Coordination
Handle customer enquiries through phone, WhatsApp, and email.
Assign jobs to technicians based on location and availability.
Follow up with customers regarding appointments and service completion.
Resolve customer complaints professionally.Site Coordination
Coordinate with technicians during ongoing service jobs.
Visit customer sites when required.




Ensure quality of work and timely completion.
Report service progress to management.
Maintain daily reports and operational records.
Coordinate schedules and workforce planning.
Support management with daily operational activities.
Prepare reports using Microsoft Excel and Google Sheets.Quality & Supervision
Monitor technician performance.
Ensure customer satisfaction.
Maintain service quality standards.
Resolve operational issues quickly.

RequirementsEssential
Bachelor's Degree (Preferred)
Valuable communication skills in English and Malayalam
Basic computer knowledge
Microsoft Office / Google Workspace
Ability to coordinate multiple tasks

Preferred
Experience in operations, administration, HR, customer support, or service coordination
Experience recruiting labour, technicians, or field staff
Experience using CRM software is an advantage

Skills
Customer Relationship Management
Staff Recruitment
Team Coordination

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Office Operations & Workforce Coordinator Kochi
🏢 Fixorix
📍 Kochi