Reactive Sales / Telesales Executive

Company: Smaaash Entertainment Pvt. Ltd.

Location: Gurugram, Delhi NCR

Employment Type: Full time

Salary: ₹20,000–₹30,000 per month

Benefits
Performance Incentives
Provident Fund
Travel Allowance

Working Schedule
Shift Timing: 11:00 AM – 8:00 PM
6 Days Working
1 Rotational Weekly Off

Job Summary

Smaaash Entertainment is looking for a proactive Reactive Sales / Telesales Executive to manage inbound customer enquiries, convert leads into bookings, and deliver an excellent customer experience. The ideal candidate should possess solid communication skills, a customer-focused approach, and experience in sales or client relationship management.

Key Responsibilities
Handle inbound customer enquiries received through calls, website enquiries, and other sales channels.
Convert enquiries into confirmed bookings and business opportunities.
Maintain customer records and update CRM systems.
Coordinate with internal teams to ensure smooth booking execution.
Prepare sales reports and maintain accurate records.




Deliver a high standard of customer service while achieving sales targets.

Required Qualifications
1–3 years of experience in Telesales, Reactive Sales, Customer Service, Hospitality Sales, Hotel Sales, Banquet Sales, Event Sales, Reservations, Travel Sales, or Business Development.
Experience in handling inbound leads and customer enquiries.
Robust verbal communication and customer relationship skills.
Working knowledge of Microsoft Excel and CRM systems.
Ability to work in a target-driven environment.

Preferred Industry Background
Hospitality
Hotels
Event Management
Entertainment
Travel & Tourism
Food & Beverage
Domestic BPO (Sales Process)

How to Apply

Interested candidates may send their updated resume to:

Email: [email protected]

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages
Food provided
Provident Fund

Work Location: In person

📌 Outbound Telesales Delhi
🏢 Smaaash Entertainment
📍 Delhi