Position Title: PMO Lead

Department: Claims Centre of Excellence – PMO Team

Experience: 5–8 years (customizable)

Reports to: PMO Manager / Divisional Leadership

Role Summary: The PMO Lead will play a pivotal role in supporting and enhancing project governance, management reporting, and project support within the Claims Centre of Excellence. This position involves close collaboration with stakeholders, offering visibility into divisional change projects and key performance/risk metrics.

Key Responsibilities: PMO Governance & Support:
Facilitate Divisional Change Board activities (initiation to closure)
Conduct project reviews and resource governance
Drive PMO process improvements
Manage KPIs/KRIs

Project Management Support:
Develop project plans and critical path analysis
Track milestones, risks, issues, and decisions
Assist in perks realization and dependency management




Provide ad hoc support for documentation and meeting coordination

Reporting & Analysis:
Prepare PMO Board Packs (PowerPoint)
Analyze financial reports and flag anomalies
Maintain key project indicators and metrics
Use Excel and Power BI for dashboarding and insights

Required Skills & Experience:
Proven experience in PMO or project support roles
Proficiency in MS Office Suite, especially Excel, PowerPoint, and Power BI
Robust organizational, analytical, and communication skills
Exposure to governance frameworks and resource planning
Ability to work independently and in virtual, cross-functional teams

Preferred Qualifications:
Bachelor’s Degree in Business, IT, or related field
Project Management certifications (e.g., PMP, PRINCE2)

📌 Pmo Lead Pune
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