Job Summary

We are seeking a Customer Quality Engineer with hands-on experience in Quality Laboratories and a robust understanding of laboratory operations, testing methodologies, validation processes, and customer quality requirements. The ideal candidate will be responsible for ensuring compliance with quality standards, managing testing activities, validating laboratory processes, and supporting customer quality initiatives.

Key Responsibilities
Manage and monitor standard room handling activities as per quality and laboratory guidelines.
Perform and support Quality Lab Validation activities, ensuring compliance with internal and customer requirements.
Review, verify, and approve Sample Inspection Reports (SIR) and related quality documentation.
Conduct and coordinate Initial DVP (Design Verification Plan) Testing and ensure timely completion of validation activities.
Analyze test results, identify deviations, and implement corrective and preventive actions (CAPA).
Collaborate with cross-functional teams including Quality, Engineering, Manufacturing, and Customer Support.
Ensure adherence to quality management systems, laboratory standards,



and customer-specific requirements.
Support customer audits, internal audits, and process improvement initiatives.
Maintain laboratory records, test reports, validation documentation, and quality metrics.
Drive continuous improvement activities to enhance product quality and customer satisfaction.

Required Qualifications
Standard Room Handling
Quality Lab Validation
Sample Inspection Report (SIR) Verification
Initial DVP Testing
Root Cause Analysis and Problem Solving
Understanding of APQP, PPAP, FMEA, Control Plan, and Quality Core Tools is preferred.
Familiarity with automotive or manufacturing quality standards (IATF 16949 / ISO 9001) is an advantage.
Solid analytical, documentation, and communication skills.

Preferred Skills
Customer-facing quality experience.
Knowledge of validation testing methodologies and laboratory equipment.
Experience in handling customer complaints and quality concerns.
Proficiency in MS Office and quality reporting tools.
Excellent problem-solving and stakeholder management abilities.

📌 Quality Laboratory Engineer Pune
🏢 Spark Minda
📍 Pune