We're Hiring | Product Support Engineer | Pune (Onsite) Are you passionate about solving technical problems and delivering exceptional customer support? We're looking for a Product Support Engineer to join a energetic team supporting enterprise SaaS applications.
Location: Pune (Onsite) Shift: 24x7 Support (Primarily US EST/PST Night Shifts) Advantages: Both-side cab facility + Night Shift Allowance What We're Looking For: 2+ years of experience in Technical Support / Product Support / Software Support (SaaS preferred) Experience supporting customer-facing applications Hands-on experience with:
SSO & Access Management
SaaS & Cloud Computing
FTP & SMTP
HTML Experience with ticketing/CRM tools (Salesforce preferred) Robust troubleshooting and analytical skills Excellent written and verbal communication Willingness to work in US night shifts If you enjoy troubleshooting complex technical issues and providing world-class customer support, we'd love to connect! Interested candidates can share their updated resume via DM or email.
📌 Product Support Specialist Pune (India)
🏢 Recro
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.