Role & responsibilities
Own the commercial front-end of the order cycle: receive customer purchase orders, verify prices/terms against quotations, enter confirmed orders into the ERP, and communicate expected timelines to the customer.
Hand off confirmed orders to the Operations Manager for stock allocation, warehouse release and dispatch (fulfilment back-end), and relay any delivery updates back to the customer.
Prepare and send quotations, proforma invoices and order acknowledgements to customers, targeting a quotation turnaround time (TAT) of under 4 working hours.
Act as the central point of contact for customer queries on pricing, availability, delivery status and documentation.
Maintain and update price lists, customer master data and product availability information.
Coordinate with the purchase team for stock procurement against customer orders.




Track pending orders, backlogs and deliveries, and proactively update customers and sales team.
Prepare daily/weekly/monthly sales MIS, order status and pipeline reports.
Support the sales team with samples, datasheets, catalogs and follow-ups.
Coordinate with finance for invoicing, payment follow-up and C-forms/GST documentation

Preferred candidate profile
Solid coordination and follow-up skills
Proficiency in MS Excel and ERP/CRM systems
Valuable written and verbal communication
Customer-service orientation
Attention to detail and accuracy in documentation
Ability to multitask and work under deadlines

📌 Sales Coordinator & Administrator Bengaluru
🏢 Netport Systems
📍 Bengaluru