Company Description Policybazaar.com is one of India’s leading online insurance platforms and the flagship business of PB Fintech, which also operates Paisabazaar.com and Policybazaar.ae in the UAE region. The group is backed by prominent private equity funds and family offices, reflecting strong confidence in its growth and innovation. Founded with the purpose of educating people about insurance, Policybazaar.com focuses on simplifying complex products and enabling informed decisions.

Its offerings address a large, underpenetrated online insurance market, providing customers with transparent comparisons and easy access to a wide range of insurance solutions.

Role Description This is a full-time, on-site Relationship Manager role based in Bengaluru.

The Relationship

Manager will handle customer interactions, understand insurance needs, and recommend suitable products across the platform.

Responsibilities include managing a portfolio of customers, following up on leads, coordinating with internal teams to resolve queries, and ensuring a smooth end-to-end buying experience. The role also involves maintaining accurate records in CRM tools, monitoring policy renewals, and contributing to customer retention and satisfaction.

The Relationship





Manager will be expected to meet defined service and sales goals while upholding Policybazaar.com’s customer-centric values.

Qualifications

Solid customer relationship and account management skills, with the ability to build trust and long-term engagement.

Proficiency in communication and interpersonal skills, including explicit verbal and written communication and active listening.

Sales and negotiation capabilities, with comfort in handling objections, closing deals, and working toward targets.

Basic knowledge of insurance or financial products, with willingness to learn Policybazaar.com’s offerings and compliance requirements.

Competence in using CRM systems and standard office productivity tools to manage leads, track interactions, and maintain accurate documentation.

Relevant educational background such as a bachelor’s degree in business, finance, marketing, or a related field.

Ability to work in a fast-paced workplace, prioritize tasks, and collaborate effectively with cross-functional teams.

Prior experience in customer-facing roles, especially in insurance, banking, or other financial services, is an advantage.

📌 Relationship Manager Bengaluru
🏢 Policybazaar.com
📍 Bengaluru