Job Title - Sales Executive

Department: Retail Operations

Experience: Freshers , Retail / Furniture / Luxury sales (experience handling high-value/premium customers)

Qualification: Graduate / MBA in Business, Marketing, Commerce, or related field Core Purpose

Responsible for driving store-level revenue through consultative selling, managing high-value customer interactions, optimizing conversion rates, and maintaining disciplined CRM lead management. Key Responsibilities

Sales & Revenue: Achieve assigned monthly sales and upselling targets; drive higher conversion rates for premium, high-ticket clients.

Consultative Selling: Interact with customers to understand needs, recommend furniture solutions, and handle complex customization and pricing discussions.

CRM & Lead Management: Maintain and track leads through CRM systems; monitor pipeline health to maximize lead-to-conversion ratios.

Team Support: Guide and support junior executives to improve customer handling, negotiation, and closing skills.

Operations & Compliance:



Ensure adherence to pricing governance, billing accuracy, SOPs, and cross-functional coordination for smooth order delivery. Target KRAs /

KPIs

Sales & Leads: Meet conversion rate targets, achieve an 80% Walk-in to Lead capture ratio, and post-sales coordination for timely delivery.

Ticket Size: Reduce Single Unit Invoice% and increase transaction count above 50k value as a percentage of overall transactions.

Product Mix: Improve premium Matcode sales as a percentage of overall sales.

Customer Feedback: Secure Google Reviews equivalent to at least 30% of walk-in traffic. Key Competencies

Functional: Sales execution, lead management, pricing/discount handling, basic store operations, and CRM data tracking.

Behavioral: Customer-centricity, professionalism, ownership, robust communication, adaptability, and problem-solving.

📌 Sales Executive Bengaluru
🏢 Wooden Street
📍 Bengaluru