Design, build, and ship well-tested features while setting high standards for code quality and maintainability
Develop advanced Apex (triggers, classes, queueable, schedulable) for Work Orders, Service Appointments, Assets, and FSL entities.
Build enterprise grade LWCs for dispatcher console extensions, technician mobile UI, and service timeline components.
Implement robust integrations with CTI, IVR, scheduling engines, inventory/ERP using REST/SOAP and Platform Events.
Customize and extend FSL Core: Service Resources, Territories, Skills, Shifts, Work Types, and Maintenance Plans.
Engineer custom scheduling and optimization logic (travel time, capacity models, load balancing) using FSL APIs.
Implement Omni Channel routing, presence, case/work order assignment rules with Apex/LWC support.

Hands on experience with Apex, Lightning (LWC), and SOQL/SOSL.
Handson experience with SOAP, REST, and Bulk APIs,



including API design, development, and management.
Solid understanding of the Salesforce platform, Service Cloud, Salesforce FSL including its architecture, capabilities and constraints.
Positive understanding of DevOps practices and tools such as Copado and Jenkins, including designing and optimizing CI/CD pipelines.
Experience in building scalable data models, security models, and complex technical solutions for Sales and Sales Operations
Experience with middleware products for integration
Experience in Agentforce, Copilot, AIpowered development practices, prompt engineering standards, and smart coding accelerators to enhance team productivity and technical design quality.

📌 Salesforce Developer Sales Cloud Hyderabad (India)
🏢 Deloitte US-India Offices
📍 India