Job Purpose

Design, test, and oversee the installation of telecommunications equipment and facilities

, providing engineering solutions for wireless telephony, radio/satellite communications, and internet/broadband technologies

.

Key Responsibilities
Manage installations of telecommunications switches, networks, or maintenance activities (onsite or remotely).
Oversee training for installation, maintenance, and repair technicians.
Ensure compliance with specifications and guidelines for all installations and maintenance tasks.
Troubleshoot telecommunication malfunctions across voice, data, and video systems.
Plan, design, install, and maintain communication networks supporting information systems.
Collaborate with IT teams to align telecommunication system capabilities.
Maintain effective project documentation and prepare activity/progress reports.
Support person-centered care initiatives and enhance patient experience through compassionate service.
Complete additional tasks within scope of expertise.

Qualifications

Education




Bachelor’s degree (Master’s preferred) in Computer Science, Information Systems, Computer Engineering, or related field.

Experience
4+ years in telecommunications engineering (hospital experience preferred).

Certifications
Microsoft Certified or equivalent relevant certifications.

Competencies

Behavioral
Driver of Excellence
Team Builder &
Effective Communicator
Safety and Health Promoter
Customer Sponsor
Creativity &
Innovation
Accountability

Leadership
Strategic Thinking &
Planning
Decisive Executor
Inspiring Leader

Technical
System/Software Engineering (Advanced)
IT Operations (Advanced)
Compliance &
Incident Reporting (Advanced)

Key Performance Indicators (KPIs)
Average Handle Time
IT Support Resolution Rate
Repeat Incident Volume
Task Accuracy
Complaint Frequency
Compliance Adherence
Average Response Time

📌 Senior Communication Engineer Bengaluru
🏢 Broadway Global Services
📍 Bengaluru