Service Booking & Follow-ups: Call customers for due or missed periodic maintenance services, offer appointments, and manage daily schedules.
Lost Customer Activation: Analyze inactive customer files, update contact records in the Dealer Management System (DMS), and execute reacquisition plans.
Value-Added Promotion: Pitch and promote value-added services (VAS), extended warranties, accessories, and repair packages over phone calls or direct messaging.
Campaign Coordination: Work with the CRM team and Workshop/Works Manager to plan promotional service camps that drive workshop traffic.
Customer Relations: Handle service queries, document feedback, and assist in escalating or resolving client concerns.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Service Marketing Executive Kochi
🏢 Popular Vehicles and services
📍 Kochi
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