Lab Associate, Melee Analysis

Experience: 1 to Not Available years

Location: Mumbai, India

Skills: MS Office, MS Excel, MS Word, MS PowerPoint, GIA proprietary systems, Spectrum, Searchlight, Standard Operating Procedures, Lab production workflows, problem-solving, analytical thinking, interpersonal skills

Job Summary
Perform complex processes required to complete the melee services operational workflow.

Key Responsibilities:

• Perform the requested melee services per required procedures and requirements
• Operate melee sorting device
• Perform support activities as assigned (e.g. Calibrate and maintain equipment, perform repairs, alter software and hardware settings, move and/or package stones, etc.)

Complexity:
Follow defined procedures/guidelines to perform the job; complete tasks through application of detailed procedural knowledge of many different varied processes and methods. Use judgement to select appropriate action from defined procedures using business sense and prior experience of handling similar situations; seek help from Lab Specialist for troubleshooting more complex technical questions. Ability to suggest solutions for specific situations with guidance from management. Impact on GIA reputation may be significant if procedures aren't followed and mistakes are made.

Knowledge, Skills and Abilities:
• Sound knowledge of MS Office (Excel, Word, PowerPoint)
• Sound knowledge and application of GIA proprietary systems (Spectrum, Searchlight, etc.)
• Sound knowledge of key GIA people and their roles in production functions
• Proficiency in functional department Standard Operating Procedures
• Proficiency in Lab production workflows; thorough understanding of GIA policies and procedures
• Solid problem-solving abilities:



identify problems and fix or escalate as required; fact finding to determine the best approach to solve the problems; Apply basic analytical thinking to clarify issues and propose solutions with sound judgement and decision making abilities
• Solid communication skills: Proficiency in reading, writing and speaking clearly and ability to read and comprehend English (Spectrum, training in English); communicate professionally (communicate respectfully, listen, articulate/explain issues, use professional tone, know when to email vs call, etc.)
• Detail oriented / Ability to focus and complete tasks assigned in a timely manner
• Proficiency in using production and office equipment to perform the job assigned (tweezers, microscope, etc.)
• Ability to multi-task, prioritize, and manage time effectively
• Interpersonal skills: create positive interactions with colleagues; actively communicate with others in a timely & professional manner; maintain good working relationship with others and peers with a team-oriented mind set
• Ability to share technical / functional knowledge with others to enhance productivity and collaboration
• Ability to work independently and manage time without daily direction and supervision

Supervision / Autonomy / Authority:
Work under direct supervision with limited day to day instruction on non-routine tasks.

Education / Training / Experience Requirements:
• High School Diploma and 1+ year related experience, or equivalent. Bachelor’s degree preferred. Diamond Essentials class preferred.

Disclaimer:
This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.

📌 Lab Associate, Melee Analysis (Mumbai)
🏢 Gia
📍 Mumbai