05 Aug
|
HCL Technologies
|
Noida
05 Aug
HCL Technologies
Noida
Track Lead - Data security and compliance,Presales
Experience: Not Available to Not Available years
Location: Noida, India
Skills: Security Pre-Sales Processes, GRC Frameworks, Operations Management, Continuous Improvement Methodologies, Leadership Skills, Project Management Tools, Certified Information Systems Security Skilled (CISSP), Certified in Risk and Information Systems Control (CRISC)
Job Summary
The Track Lead for Support & Operations plays a critical role in overseeing operations management with an emphasis on continuous improvement and problem-solving. This role is pivotal in ensuring that client SLAs are met while empowering teams through effective people management, leading to enhanced client satisfaction and operational efficiency.
Key Responsibilities
1. Enhance Operational Systems By Implementing Security Pre-Sales Strategies And Governance, Risk, And Compliance (Grc) Frameworks To Improve Management Reporting, Optimize Information Flow, And Streamline Business Processes.
2. Analyze Client Requirements And Ensure The Support Team Delivers Exceptional Service, Aligning With Client Expectations And Contractual Obligations Within The Security Pre-Sales Domain.
3.
Lead And Mentor The Project Team By Promoting Transparent Communication Of Project Goals, Leveraging Pre-Sales Methodologies To Enhance Team Performance And Client Engagement.
4. Drive Innovation By Introducing New Ideas And Methodologies In Security Pre-Sales And Grc Processes, Contributing To Overall Organizational Progress And Efficiency.
5. Develop Tailored Solutions To Meet Customer Needs In Security Pre-Sales, Ensuring Alignment With Organizational Capabilities To Achieve Desired Business Outcomes.
Skill Requirements
1. Strong Understanding Of Security Pre-Sales Processes And Grc Frameworks.
2. Proficiency In Operations Management And Continuous Improvement Methodologies.
3. Excellent Communication And Leadership Skills To Mentor Teams Effectively.
4. Ability To Analyze Client Requirements And Translate Them Into Actionable Support Strategies.
5. Familiarity With Project Management Tools And Methodologies.
Other Requirements
1. Optional But Valuable: Certified Information Systems Security Professional (Cissp)
2. Optional But Valuable: Certified In Risk And Information Systems Control (Crisc)
📌 Track Lead Data security and compliance,Presales (Noida)
🏢 HCL Technologies
📍 Noida