Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

Lead the strategy, architecture, delivery, modernization, and operational excellence of OptumRx Clinical Technology Platforms, Client & Operations Experience platforms, and the Pharmacy PortalOwn end-to-end technology outcomes across clinical programs, utilization management, decision support, client self-service, operational workflows, and pharmacy-facing capabilitiesPartner closely with Product, Clinical, Operations, and Executive leadership to translate business priorities into scalable, secure, and innovative technology solutionsDrive large-scale modernization initiatives, including cloud transformation, platform simplification, technical debt reduction, and adoption of modern engineering practicesChampion an AI-first engineering strategy by leveraging Agentic AI and AI-DLC capabilities to automate workflows, improve decision-making, enhance user experiences, and increase operational efficiencyLead the design and implementation of Digital Workers that augment clinical, client, and operational processes while ensuring safety, compliance, trust, and regulatory adherenceBuild, develop, and inspire high-performing engineering teams across multiple locations, fostering a culture of accountability, collaboration, innovation, and continuous improvementEstablish and promote a modern engineering culture that is product-centric, platform-oriented, secure-by-design, data-driven, and AI-enabledEnsure delivery excellence through predictable execution, effective portfolio management, strong governance, and proactive risk management across business-critical programsMaintain high standards for application reliability, performance, scalability, resiliency,



and production stabilityDrive simplification of complex business and technology processes to accelerate time-to-market and improve customer, client, and operational experiencesProvide executive-level technology leadership and influence strategic decisions that support business growth, affordability goals, regulatory commitments, and market competitivenessEnsure compliance with healthcare regulations, security requirements, audit standards, and enterprise governance policiesDevelop future technology leaders and create a culture focused on talent growth, engagement, inclusion, and organizational excellence

Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired Qualifications:

Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; advanced degree preferred16+ years of progressive technology leadership experience, including leading large-scale software engineering organizations and mission-critical platformsProven experience delivering complex enterprise applications within highly regulated, healthcare, pharmacy benefit management (PBM), insurance, financial services, or similarly complex industriesExperience leading large, geographically distributed engineering teams across U.S.



and global delivery modelsSolid experience driving digital transformation initiatives and modernizing legacy technology landscapesExperience establishing governance, risk management, security controls, and compliance processes for regulated technology environmentsDemonstrated knowledge and practical application of Artificial Intelligence, Agentic AI, Generative AI, and AI-assisted software development methodologiesDeep understanding of contemporary software engineering practices, including cloud-native architectures, microservices, APIs, DevSecOps, platform engineering, and site reliability principlesDemonstrated success leading end-to-end software delivery, including strategy, architecture, engineering, quality, platform operations, and modernizationProven track record of translating emerging technologies into measurable business outcomes, including improvements in efficiency, quality, customer experience, and operational performanceProven exceptional executive communication, stakeholder management, and influencing skills, with the ability to partner effectively across business, clinical, operations, and technology functionsProven solid strategic thinking and business acumen, coupled with the ability to drive execution and deliver results in complex and ambiguous environmentsProven ability to build high-performing teams, develop talent, and create a culture of accountability, innovation, and continuous improvementDemonstrated success balancing long-term vision with operational excellence and delivery rigorProven passion for leveraging technology to improve healthcare outcomes, client experiences, operational effectiveness, and business performance at scale

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

📌 Senior Director Software Engineering Digital Transformation, AI (Bengaluru)
🏢 UnitedHealth Group
📍 Bengaluru