tbdnnProject Role: Health Engagement Salesforce ManagernnProject Role Description: We are seeking an experienced and influential Salesforce Manager with strong healthcare consulting expertise. This role focuses on driving business transformation and engagement strategies enabled by Salesforce across payer, provider, member, and broker ecosystems.nnYou will act as a trusted advisor to business stakeholders, helping organizations transform how they engage, communicate, and deliver services across the healthcare journey. This is a consulting-led role, focused on business outcomes, stakeholder advisory, and solution shaping.nnMust have: US Healthcare (Payer or Provider domain) and Business Analysis/Consulting background along with experience working on Salesforce implementation programsnnGood to have: Salesforce certifications (Admin, Health Cloud, Business Analyst etc.)nnRoles u0026 Responsibilities: -nnnnLead Health Engagement transformations involving Salesforce across healthcare organizations and drive Digital front door strategies enabling seamless access to healthcare servicesAct as a strategic bridge between business and technology teams, translating healthcare business needs into scalable Salesforce-driven solutionsProvide delivery oversight across requirement gathering, prioritization, UAT, and go-live, ensuring business value realization.Engage with senior stakeholders to define transformation vision, manage expectations,



and resolve complex business challengesEstablish governance and best practices across process design, documentation, and change managementMentor and lead teams (BAs, consultants, offshore teams), fostering a consulting-first and outcome-driven cultureEnsure compliance with US healthcare regulations (HIPAA, CMS) and data privacy standardsDrive continuous improvement across engagement models, operational processes, and Salesforce adoptionAcquire skills that have utility across Health industry groups.nnnRequired QualificationsnnProven experience as a Manager/Lead Business Analyst in Agile environments for at least 2-3 Salesforce Implementations with US Healthcare Clients.Solid understanding of healthcare ecosystems including Payer Operations, Provider workflows, care management, and population health concepts.Excellent communication, facilitation, stakeholder management, and Team handling skills.Cross-cultural competence with the ability to thrive in a dynamic environment.nnnPreferred SkillsnnExperience with Digital Front Door, Salesforce CRM, Contact Center, or Quote-to-Cash workflows in healthcare.Firsthand experience with Sales/Service Cloud/Health Cloud/Experience Cloud implementations in SalesforceFamiliarity with tools like Jira, Confluence, or Azure DevOps.Ability to lead and collaborate with distributed and cross-geographical teams .

📌 ACN GN-Industry-Health- Health Engagement - Manager (Bengaluru)
🏢 Accenture in India
📍 Bengaluru