08 Aug
|
Important Group
|
Thiruvananthapuram
08 Aug
Important Group
Thiruvananthapuram
We are looking for a candidate with 6–8 years of experience who can provide technical support to clients and assist in diagnosing and resolving VoIP -related issues. The ideal candidate should possess strong technical aptitude, analytical thinking, and problem -solving skills. Excellent communication skills and a strong customer -focused approach are essential for success in this role.
What You Will Work On
- Manage, administer, and maintain Linux -based systems and Asterisk telephony platforms supporting business communication services.
- Install, configure, and support VoIP systems, including SIP trunk setup and multi -site connectivity.
- Assist in the integration of new hardware and software components within the communication infrastructure.
- Troubleshoot and resolve Linux system issues, VoIP connectivity problems, and telephony -related incidents.
- Deploy and manage SIP trunks across various communication systems ensuring reliable voice services.
- Work with PBX platforms such as FreePBX, CUCM, and Pure Asterisk.
- Perform system monitoring, maintenance, and upgrades to ensure optimal performance and availability.
- Collaborate with internal teams to support, optimize, and enhance telephony and communication systems.
Requirements
- Proven experience working with Asterisk or other VoIP applications in production environments.
- Strong knowledge of Linux systems, preferably Ubuntu or other Debian -based distributions, with good command -line (CLI) experience.
- Good understanding of Asterisk architecture and related add -on modules.
- Hands -on experience with VoIP technologies, including SIP, IP -PBX, and PSTN services, with familiarity in Asterisk dial plans.
- Solid understanding of telecommunication concepts and SIP protocol, including practical implementation.
- Experience with scripting languages such as Bash and PHP, with working knowledge of Perl or Python.
- Experience VoIP termination protocols including SIP, IAX, and H.323.
- Strong experience in VoIP and network troubleshooting, preferably with Asterisk -based systems.
- Ability to build, customize, install, maintain, and automate system environments while maintaining organized operational practices.
- Experience of Web technologies such as Web Services, HTML, and XML.
- Knowledge of system and appliance security practices, including securing Linux and VoIP systems.