Job Type: Part-time, Full-time
Job Title: Customer Service Executive Location: Experience: 0-2 Years Working Days: 5/6 Days a Week Employment Type: Full-Time We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Vikhroli, Mumbai. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply. Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels. Resolve customer complaints and escalate complex issues when required. Provide product, service, and process-related information to customers. Follow company policies, quality standards, and customer service guidelines.
Meet individual and team performance targets. Build and maintain positive customer relationships. Graduate/Undergraduates can apply (depending on company requirements). Excellent verbal and written communication skills in English; Basic computer proficiency and familiarity with MS Office. 0-2 years of experience in customer service, customer support, BPO, call center, or related roles. ~ Freshers with strong communication skills are encouraged to apply. Shift: Rotational shifts (if applicable) Working Days: 5/6 days per week Market-competitive salary and incentives (if applicable) Training and career development opportunities Growth opportunities within the organization
📌 Evening Customer Service Centre Advisor (Part Time) (Mumbai)
🏢 WNS
📍 Mumbai