Job Description – Non-Voice Process Executive (Fresher)

Company: WoodRock Infotech Pvt. Ltd.

Location: Dehradun

Job Overview

We are hiring freshers for our Non-Voice (Chat & Email) Process. This role is perfect for candidates with strong written communication skills who are looking to begin a career in customer support.

Salary

₹15,000 CTC

Shift

Adaptable Rotational Shifts

Key Responsibilities

Respond to customer queries through Chat and Email.

Provide accurate and timely resolutions.

Maintain service quality standards.

Escalate unresolved customer concerns.

Follow company processes and quality guidelines.

Eligibility

Graduate or Undergraduate

Good written English communication

Basic computer knowledge

Good typing speed preferred

Positive attitude and willingness to learn

Flexible to work in rotational shifts

Why Join Us?

Comprehensive Training

Career Growth Opportunities

Friendly Work Culture

Performance-Based Incentives

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Care Executive (India)
🏢 Woodrock infotech
📍 India