Bigbasket.com is looking for AREA RELATIONSHIP EXECUTIVE to join our dynamic team and embark on a rewarding career journey

- Client Relationship Management: Building and maintaining strong relationships with clients or customers Understanding their needs and requirements
- Customer Service: Providing excellent customer service and addressing customer inquiries or concerns Resolving issues and ensuring customer satisfaction
- Sales and Cross-selling: Identifying opportunities to cross-sell or upsell products or services to existing clients Achieving sales targets and contributing to revenue growth
- Communication: Effectively communicating with clients through various channels, including in-person meetings, phone calls, and emails
- Product Knowledge: Staying updated on the company's products or services Educating clients on new offerings and advantages
- Documentation:



Maintaining accurate and up-to-date records of client interactions Managing necessary paperwork and documentation related to client accounts
- Market Research: Keeping abreast of industry trends and market conditions Providing insights and feedback to the organization based on client interactions
- Risk Management: Assessing and managing risks associated with client relationships Ensuring compliance with relevant regulations and policies
- Collaboration: Collaborating with other departments such as sales, marketing, and operations to meet client needs effectively
- Reports and Analysis: Generating reports on client satisfaction, sales performance, and other relevant metrics Analyzing data to identify areas for improvement and growth

Skills: Market Research, Documentation, Client Relationship Management, Data Analysis, Customer Service

Experience: 1.00-3.00 Years

📌 AREA RELATIONSHIP EXECUTIVE (Bengaluru)
🏢 BigBasket
📍 Bengaluru