KYC- Process Manager- Responsibilities

- Independently handle clients and client calls– establish self as a valued partner.
- Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation
- Build domain expertise and lead from the front.
- Help knowledge management endeavour by sharing process knowledge and best practices within the teams

Minimum Qualifications-

- Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)
- 6 to 9 years of experience in handling team of minimum 25 members and has positive experience and knowledge of KYC, AML, Due Diligence.
- Should be able to understand, manage and calculate risks.
- Should be good with logical and quantitative abilities.

Preferred Qualifications-





- Ability to manage and complete specific tasks with minimal direction
- Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes
- Willingness to continuously learn, upgrade skills and stay relevant to business demands
- Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

Skills: Kyc, Due Diligence, Aml

Experience: 6.00-9.00 Years

📌 Process Manager (Mumbai)
🏢 Personiv
📍 Mumbai