Great marketing isn't just about great ideas.

It's about making sure the right work gets done, by the right people, at the right time.

At Heads Up for Tails, we're looking for a Marketing Operations Manager who can bring structure, clarity and momentum to our marketing team.

This is a cross-functional role at the heart of Marketing. You'll work closely with Brand, Creative, Retail, CRM, Digital, Category, Product and Leadership to ensure priorities are aligned, projects stay on track, and nothing falls through the cracks.

If you're someone who enjoys bringing order to fast-moving environments, solving problems and helping teams work better together, we'd love to hear from you.

Role Responsibilities

Own the marketing workflow.

You'll be responsible for managing how workflows through the marketing team, from the moment a request comes into final execution.

This includes:

- Managing the marketing intake process
- Prioritising requests based on business impact
- Aligning timelines across business and marketing teams
- Ensuring everyone is working towards the same priorities

Keep projects moving!

You'll work across multiple teams to ensure projects are delivered on time.

Your responsibilities will include:

- Building and managing the marketing calendar
- Tracking project timelines and key milestones
- Monitoring SLAs and delivery commitments
- Identifying risks and resolving blockers early
- Escalating issues when required

Drive alignment across teams.

Marketing works with almost every function in the business.

You'll partner closely with:

- Brand
- Creative Studio
- Retail
- CRM
- Performance Marketing
- Category Teams
- Product
- Leadership

to ensure everyone is aligned on priorities, timelines, and deliverables.

Improve how the team works.

You'll continuously look for ways to make marketing more efficient by:





- Improving workflows and processes
- Driving better planning and prioritisation
- Bringing consistency to project management
- Creating visibility through dashboards and reporting
- Helping the teamwork smarter, not harder

Who we're looking for.

We're looking for someone with 4–8 years of experience in Marketing Operations, Program Management, Project Management, or a similar cross-functional role.

Someone who:

- Is exceptionally organised and detail-oriented
- Loves bringing structure to ambiguity
- Can manage multiple projects without losing sight of the bigger picture
- Communicates clearly and confidently with different stakeholders
- Has strong ownership and follows through without constant follow-up
- Is calm under pressure and enjoys solving problems
- Can balance process with speed and agility
- Thrives in fast-paced, founder-led environments

Experience we'd value.

AI Native: You should be highly proficient with AI tools such as Claude, ChatGPT, Gemini and other productivity platforms. We expect AI to be a natural part of how you plan, communicate, document, and manage projects, helping the team move faster and work smarter.

Experience in any of the following areas would be relevant:

- Marketing Operations
- Program Management
- Project Management
- Brand Operations
- Creative Operations
- Campaign Management
- Marketing Planning
- PMO
- Agency Project Management

Why this role matters

Marketing is one of the most cross-functional teams at HUFT.

This role is the engine that keeps everything moving.

You'll create the structure that allows our teams to do their best work by bringing clarity to priorities, discipline to execution and visibility across every project.

If you enjoy making teams more effective and helping great ideas get delivered, we'd love to hear from you.

Location: Gurgaon
Experience: 4–8 years
Full time

📌 Marketing Operations Manager (Gurugram)
🏢 Heads Up For Tails
📍 Gurugram