About the Role
This role supports key Human Resources (HR) operational processes, contributing to overall operational efficiency and acting as an integral part of the HR function. The incumbent will assist in executing day-to-day HR operational activities, ensuring accuracy, compliance, and adherence to organizational policies and procedures.

What You Will Be Doing

Support end-to-end HR operational processes to ensure smooth execution and service delivery

Support FIS Global colleagues with HR enquiries and deliver high level client experience

Assist with recruitment, onboarding, offboarding, and employee lifecycle activities in the back end

Execute day-to-day HR operational tasks with a high degree of accuracy and attention to detail

Ensure compliance with internal HR policies, procedures, and process guidelines

Maintain and update employee records and HR documentation in line with data accuracy standards

Coordinate with internal stakeholders to support HR transactions and operational requirements

Identify process gaps and support continuous improvement initiatives within HR operations

Work in rotational shifts as per business requirements to support global HR operations

What You Bring

Bachelors degree in Human Resources, Business Administration, or a related field

4 to 6 years of experience in case management tools (ServiceNow preferably)



and in Client support.

Prior experience in HR operations, HR shared services, or HR administration preferred
Strong understanding of HR processes and employee lifecycle management
High attention to detail and commitment to accuracy and compliance
Good communication and coordination skills
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Flexibility to work in rotational shifts as required by the business
Proficiency with HR systems (ServiceNow, Workday preferred) and MS Office applications

Basic understanding of AI tools and openness to learn AI technology needed to perform operational activities.

What We Offer You

A multifaceted role with learning and growth opportunities

A team-oriented and inclusive work culture

Competitive salary and benefits

Access to professional development and career growth programs

The opportunity to be part of a global fintech organization shaping the future of financial technology

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model

#pridepass

📌 TPO Operations Associate III (Pune)
🏢 FIS
📍 Pune