Job Summary

Job Category: Product

Job Type: Permanent

Job Location: Bangalore

Experience: 10 to 12 Years

Employment Type: Full-time

Department: Delivery Services (Implementation Support)

Role Overview

We are seeking an experienced and dynamic IAM Project Manager to lead the successful implementation of Cross Identity (CI), our Converged Identity and Access Management (IAM) solution, for customers worldwide. The ideal candidate will have a strong background in project management, with at least 8 years of experience managing complex IT projects, preferably in the Identity and Access Management domain.

The IAM Project Manager will be responsible for end-to-end project delivery, ensuring that implementations are completed on time, within scope, and within budget. This role requires strong leadership, excellent communication skills, and the ability to manage cross-functional teams and stakeholders at all levels.

Key Responsibilities

Project Planning and Execution

- Lead the end-to-end implementation of Cross Identity IAM solutions for global customers.
- Develop detailed project plans, including timelines, resource allocation, risk assessments, and budget tracking.
- Ensure projects are delivered on time, within scope, and within budget while meeting quality standards.
- Define project scope, goals, and deliverables in collaboration with key stakeholders.
- Manage changes to project scope, schedule, and costs using appropriate verification techniques.

Stakeholder Management

- Act as the primary point of contact for customers throughout the project lifecycle.
- Build and maintain strong relationships with internal and external stakeholders to ensure alignment and clear communication.
- Conduct regular project status meetings with stakeholders to provide updates on progress, risks, and issues.

Team Leadership and Collaboration

- Lead cross-functional project teams, including technical consultants, business analysts, and support staff.
- Assign responsibilities, set performance expectations,



and monitor team progress to ensure project goals are achieved.
- Foster a collaborative environment that promotes knowledge sharing and continuous improvement.

Risk Management and Issue Resolution

- Identify potential risks and develop mitigation strategies to minimize project disruptions.
- Proactively address project issues, escalate critical concerns when necessary, and drive timely resolutions.

Customer Focus

- Ensure high levels of customer satisfaction by delivering quality solutions that meet customer needs.
- Manage customer expectations effectively and address concerns promptly to maintain strong client relationships.

Reporting and Documentation

- Prepare and present comprehensive project reports, including status updates, risk assessments, and lessons learned.
- Maintain detailed project documentation to support project audits and knowledge management.

Qualifications

- Education: Bachelor s degree in Computer Science, Information Technology, Business Administration, or a related field. PMP, PRINCE2, or equivalent project management certification is preferred.
- Experience: 10 years of project management experience, with at least 6 years in IAM or related IT security projects.
- Technical Knowledge: Robust understanding of IAM concepts, technologies, and best practices. Familiarity with any IAM platform is an advantage.

Key Skills

- Proven ability to manage complex IT projects with cross-functional teams.
- Strong leadership, organizational, and time-management skills.
- Excellent communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders.
- Problem-solving mindset with a focus on delivering results.
- Proficiency in project management tools such as Microsoft Project, JIRA, or similar platforms.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Project Manager (Bengaluru)
🏢 Cross Identity
📍 Bengaluru