We are hiring Associates/ Analyst for our Inbound Calling Proces s ( No Sales, No Upselling, No Cross-Sellin g)
Role Detail
- Work Location: Sholinganallur
- Designati on: Associate/ Analyst
- Proce ss: Inbound Call
- Experien ce: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 7 yrs
- Education Eligibili ty: 12th Pass / Any Graduate / Postgraduate
Key Responsibilities:
- Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
- Handle inquiries related to products, services, data, and client accounts
- Manage multiple client queries efficiently using workflow tools
- Maintain accurate records of customer interactions in internal systems
- Collaborate with internal teams to resolve client issues effectively
- Ensure client satisfaction with service excellence and a customer-first approach
Regards
Judith
📌 HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 18 July 2026 (Chennai)
🏢 HCLTech
📍 Chennai
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