Roles and Responsibilities
- Handle customer queries via email support, chat process, non-voice process, semi voice, blended process.
- Provide excellent communication skills to resolve customer issues efficiently.
- Work from home with flexible schedules (24x7).
- Collaborate with team members to achieve process goals and objectives.
- Maintain accurate records of customer interactions using CRM software.
Desired Candidate Profile
- 0-5 years of experience in BPO industry or related field.
- Ability to work independently with minimal supervision in a virtual environment.
- Basic computer knowledge for navigating through various applications and tools.
- Robust English language proficiency for effective communication with customers.
- Salary upto 18k ctc
Technical/System Requirements:
- System: Core i5 8th Gen or above, 8GB RAM
- Windows - 10 and above
- Camera: Mandatory
- Internet Speed: Minimum 20 Mbps ( Uploading & Downloading )
- Headset: Compatible USB headset with noise cancellation
Suggested Brand: Big Passport (available online at reasonable prices)
- UPS: Mandatory - Minimum 2 Hrs.
- EDR Installation: Mandatory
Interested Candidates can share me your resume on
[email protected]
📌 Hiring For Voice and Non-Voice Porcess WFH !!! (Delhi)
🏢 TP
📍 Delhi