- Manage AR calls to resolve outstanding accounts receivable issues with healthcare providers, insurance companies, and patients.
- Identify and address denial reasons by researching claim rejections, appealing denied claims, and negotiating settlements.
- Collaborate with internal teams such as billing, coding, and patient access to resolve discrepancies in patient records.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 1-5 years of experience in AR calling or similar role in the medical services/hospital industry.
- Robust knowledge of revenue cycle management (RCM) principles and practices.
- Excellent communication skills for effective negotiation with customers over phone calls.
📌 Senior Ar Caller (Chennai)
🏢 Access Healthcare
📍 Chennai
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