We are seeking a Dynamics 365 Customer Engagement (CE/CRM) Developer with strong hands on expertise in CRM customization, configuration, and integrations
The successful candidate will contribute to end to end implementations, system enhancements, and technical delivery across Sales, Service, and Marketing modules
This role involves plugin development, workflows, Power Automate flows, JavaScript, C#,
NET, and integration engineering
The developer will collaborate with consultants, business analysts, and QA teams to deliver scalable, secure, and high quality CRM solutions

What You Will Do

Technical Delivery Development

- Develop and customize Microsoft Dynamics 365 CE/CRM solutions using plugins, workflows, JavaScript, C#, and
NET

- Configure CRM entities, forms, views, dashboards, and security roles

- Participate in requirement analysis, fit/gap workshops, and technical reviews with peers and stakeholders

- Design and implement product enhancements, add on modules, and scalable CRM applications

- Prepare and maintain technical documentation, customizations, and best practices

- Perform unit testing, debugging, and performance optimization to ensure high quality delivery

Integration Data Management

- Work with Dataverse and SQL Server for data management and migration activities

- Support integrations using APIs, web services, and Azure Logic Apps

- Collaborate with teams to leverage Microsoft technologies such as Power Platform, Azure DevOps, and Reporting Services

- Assist in requirement analysis, effort estimation, and development planning

Collaboration Communication

- Communicate actively with customers, developers, and service delivery teams to resolve application issues

- Provide customer support including troubleshooting, training, and issue resolution

- Maintain knowledge base articles and technical documentation for ongoing support

Continuous Learning Improvement





- Research and evaluate new tools and technologies to drive innovation

- Implement best practices, conduct code reviews, and contribute to continuous improvement

- Stay current with Microsoft technologies, Power Platform tools, and CRM industry trends

What You Will Have

Technical Expertise

- Hands on experience with Microsoft Dynamics 365 CE modules (Sales, Service, Marketing)

- Skilled in plugin development, workflows, Power Automate flows, JavaScript, C#, and
NET

- Familiarity with Dataverse, SQL Server, and data management within CE

- Basic knowledge of system integrations using APIs, web services, and Azure Logic Apps

- Exposure to Power Platform tools (Power Apps, Power BI, Power Automate)

- Understanding of security roles, user management, and compliance standards in Dynamics 365

- Ability to diagnose and resolve Dynamics 365 CE issues, ensuring system stability and optimized performance

Tools Frameworks

- Experience with DevOps practices (CI/CD pipelines, Git, Azure DevOps)

- Familiarity with Agile/Scrum methodologies

- Exposure to global rollouts and multi entity implementations is a plus

Considerations for Top Candidates

- Customization Configuration Proficiency Strong ability to design, configure, and troubleshoot CRM entities, forms, dashboards, and security roles

- Development Skills Knowledge and hands on experience with plugins, workflows, Power Automate, JavaScript, C#, and
NET

- Integration Knowledge Familiarity with APIs, web services, and Azure Logic Apps to support system integrations and real time data exchange





- Performance Optimization Ability to debug, profile, and optimize CRM customizations and queries to ensure system stability and efficiency

- DevOps CI/CD Exposure Practical experience with Git, Azure DevOps pipelines, and environment management across Dev/UAT/Prod

- Testing Quality Assurance Experience with unit testing, debugging, and contributing to automated test scripts to validate customizations and integrations

- Cross Module Understanding Exposure to Sales, Service, and Marketing modules, with the ability to extend functionality across multiple areas

- Documentation Knowledge Sharing Ability to prepare explicit technical documentation, maintain knowledge base articles, and contribute to reusable developer guides

- Agile/Scrum Collaboration Familiarity with Agile methodologies, participating in sprints, fit/gap workshops, and peer reviews to ensure delivery excellence

- Continuous Learning Mindset Enthusiasm for exploring Power Platform tools (Power Apps, Power BI, Power Automate) and emerging Microsoft technologies to drive innovation

- Experience

- 2 4+ years of experience in the Microsoft stack, with at least 2+ years focused on Dynamics 365 CE/Dataverse and Power Platform

- Participated in multiple end to end full cycle implementations of Dynamics 365 CE, contributing to design, development, customization, and deployment

Qualifications

- bachelors degree in Computer Science, Engineering, or related field

Preferred Certifications:

- PL 400: Power Platform Developer
- MB 210: Dynamics 365 Sales
- MB 230: Dynamics 365 Customer Service
- MB 910: Dynamics 365 Fundamentals (CRM)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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