The Zonal Head will be responsible for overseeing and driving Training Retention and Post-Sales functions across the Maharashtra region This role demands a leader who can think strategically manage teams effectively and build strong relationships with partner schools while ensuring seamless execution at the ground level You will serve as the bridge between the central operations business and field teams ensuring that our mission of improving learning outcomes in every classroom is consistently achieved Key Responsibilities 1 Leadership Team Management Lead coach and motivate a diverse regional team handling training school retention and post-sales engagement Foster a culture of accountability ownership and performance excellence across the zone Ensure smooth coordination between field teams central operations and cross-functional departments 2 Partner School Relationship Management Strengthen long-term relationships with partner schools and stakeholders Conduct regular reviews and school visits to ensure smooth implementation and satisfaction Identify partner needs and proactively address challenges to enhance retention and renewals 3 Operational Excellence Drive adherence to standard operating procedures SOPs for all training and post-sales activities Monitor key metrics renewal rates training quality school satisfaction scores etc and implement corrective actions as needed Ensure timely delivery of materials training sessions and support services to partner schools 4 Strategy Execution Develop and execute the zonal strategy in alignment with organizational goals Analyze zone-level performance trends and design region-specific interventions Collaborate with cross-functional teams Sales Training Product Marketing for smooth operations and growth initiatives 5 Reporting Insights Present periodic performance reports highlighting achievements risks and improvement opportunities Track competitor activities and market insights to refine regional strategies Requirements Experience Minimum 10-14 years of experience preferably in the Education EdTech or Franchise Operations domain Leadership Proven ability to lead cross-functional teams and manage multiple stakeholders Execution Strong operational analytical and strategic execution skills Communication Excellent communication presentation and relationship management abilities Mobility Willingness to travel extensively across the Maharashtra region Why Join us Be part of a purpose-driven organization transforming early education in India Work with a passionate mission-oriented team that believes in making learning joyful and meaningful Enjoy a culture that values innovation collaboration and continuous learning Job Type Full time Pay 19 650 21 - 125 000 00 per month Work Location In person