Role Summary The B2C Executive will be responsible for driving direct-to-consumer B2C sales through digital platforms company-owned channels and customer engagement initiatives The role involves managing online sales responding to customer queries optimizing the order experience and building brand loyalty in the premium motorcycle accessories space Key Responsibilities Handle inbound customer queries via website social media email and calls Guide customers through product selection and purchase decisions Drive upselling and cross-selling of motorcycle accessories Process orders through website or other sales platforms Coordinate with warehouse logistics teams to ensure timely delivery Track returns exchanges and warranty claims Assist in managing website listings product information and pricing Monitor performance of B2C sales channels and report key metrics Collaborate on digital campaigns flash sales and promotions Ensure a high level of customer satisfaction through proactive service Maintain after-sales communication and resolve grievances Build relationships with repeat customers and nurture loyalty Skills Qualifications Graduate in Business Marketing or related field Minimum 3 years of experience in B2C or ecommerce sales automotive motorcycle segment preferred Excellent verbal and written communication skills Passion for motorcycling and understanding of motorcycle accessories is a strong plus Key Attributes Customer-centric mindset Energetic and driven personality Tech-savvy and comfortable with digital tools Strong organizational and follow-up skills Team player with a go-getter attitude Job Type Full time Pay 30 000 00 - 50 000 00 per month Benefits Health insurance Paid time off Ability to commute relocate HBR Layout Bengaluru Karnataka Reliably commute or planning to relocate before starting work Preferred Experience Product Sales 1 year Required Language English Required Work Location In person

📌 Sales Executive (Karnataka)
🏢 Big Bad Bikes
📍 Karnataka