What you can expect As part of this team you will be working in a fast-paced high-impact environment Collaborating closely with Developers Infrastructure Engineers and Product teams to build and maintain resilient systems The team focuses on automation continuous integration and deployment CI CD observability and cloud-native operations to support Zoom s VOIP Services This team are responsible for deploying and managing services across multi-cloud and on-premises environments The team handles multiple gateway services like CRC and audio conf required for Zoom Meeting About the Team Engineering operations are the driving force behind the seamless functionality and continuous availability that define the platform s unparalleled user experience You will be responsible for building deploying the VOIP services monitoring infrastructure for these services developing new automation to reduce manual effort and being the on-call owner for assigned services Responsibilities VoIP System Management Work extensively with VoIP technologies and protocols including SIP RTP and WebRTC Deploy and manage these services on Kubernetes k8s clusters Large-Scale Project Leadership Lead large-scale high-impact technical projects ensuring successful delivery and operational excellence Cloud-Native Infrastructure Design deploy and maintain scalable infrastructure primarily on AWS using cloud-native tools and practices Kubernetes Containerization Manage production deployments of Kubernetes-based and Dockerized workloads for distributed large-scale systems Proactively monitor these systems for reliability and performance Infrastructure as Code IaC Implement and manage infrastructure using Terraform for Infrastructure as Code to ensure automation and repeatability Automation Development Create and maintain large-scale automation frameworks primarily using Ansible reducing manual toil and improving operational efficiency Scripting Coding Write and maintain scripts and code primarily in Python Bash or Go supporting automation deployment and monitoring tasks Mentorship Best Practices Mentor and guide other engineers in the team to follow best automation practices with a focus on reducing toil and driving automation-led innovation What we re looking for Education Minimum Bachelor s degree in Computer Science Data Science or a related technical field Experience 6 years of hands-on experience deploying production services using Kubernetes Minimum 6 years as a Cloud DevOps or VoIP DevOps engineer in an individual contributor role Proven experience leading and mentoring teams toward automation excellence Technical Skills Strong expertise in AWS cloud infrastructure design deployment and maintenance Deep proficiency in Kubernetes and Dockerized workload deployment in large-scale distributed production environments Experience with Infrastructure as Code tools particularly Terraform Expertise in large-scale Ansible automation development Proficient in programming scripting languages Python Bash or Go India RemoteIndia Remote Ways of Working Our structured hybrid approach is centered around our offices and remote work environments The work style of each role Hybrid Remote or In-Person is indicated in the job description posting Benefits As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks perks and options to help employees maintain their physical mental emotional and financial health support work-life balance and contribute to their community in meaningful ways Click Learn for more information About Us Zoomies help people stay connected so they can get more done together We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars We re problem-solvers working at a fast pace to design solutions with our customers and users in mind Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment Our Commitment At Zoom we believe great work happens when people feel supported and empowered We re committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential If you require an accommodation during the hiring process let us know we re here to support you at every step If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon This form is solely for applicants who require an accommodation due to a qualifying medical disability Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed LI-Remote

📌 Gateway Devops Engineer (India)
🏢 Zoom Communications
📍 India