Connect with HR Directly - (phone hidden) (phone hidden) Job Profile Relationship Manager - Retail Sales Company Overview We are a leading provider in the premium gifting sector specializing in creating exquisite hampers and gifts for a variety of occasions and events Our commitment to quality and customer satisfaction sets us apart and we are seeking a dynamic individual to join our team as a Relationship Manager in Retail Sales at our Ghumar Mandi Ludhiana location Role Overview The Relationship Manager - Retail Sales will be the face of our company responsible for engaging with walk-in customers at our store This role is crucial in ensuring that every customer receives a premium experience aligning with our brand values and standards Key Responsibilities - Greet and assist walk-in customers providing them with detailed information about our products and services - Build and maintain strong relationships with customers to encourage repeat business - Understand customer needs and preferences to offer personalized gifting solutions - Manage the entire sales process from initial contact to closing the sale - Handle customer inquiries and resolve any issues in a professional and timely manner - Maintain customer records and feedback to improve service delivery Qualifications - A graduate degree in any discipline - Excellent communication skills both verbal and written - Presentable and professional appearance - Previous experience in the premium gifting or retail industry is preferred but not mandatory - Freshers with a keen interest in retail sales and customer service are encouraged to apply - Ability to work effectively in a team environment - Comfortable with sharing casual photographs for company purposes Working Hours - Full-time position with working hours from 10 30 AM to 8 30 PM Location - Ghumar Mandi Ludhiana Why Join Us - Be part of a dynamic and growing company in the premium gifting sector - Opportunity to engage with a diverse customer base and enhance your sales skills - Competitive salary and benefits package - Supportive work environment with opportunities for professional development If you are passionate about retail sales and customer service and you meet the qualifications outlined above we invite you to apply for the Relationship Manager - Retail Sales position Join us in creating memorable gifting experiences for our valued customers Job Type Full time Pay 15 000 00 - 25 000 00 per month Language English Required Work Location In person