Key ResponsibilitiesLead Inspire Coach and develop the Pre-Owned Sales team to achieve sales targets profitability and top-tier customer satisfaction Performance Management Monitor KPIs and ensure full compliance with Company Approved Standards and Retailer policies Inventory Strategy Manage sourcing pricing preparation and disposal of Approved vehicles to maximize ROI Quality Control Oversee appraisals valuations and reconditioning to uphold premium standards Customer Acquisition Retention Drive prospecting and lead management to grow and maintain a loyal customer base Strategic Planning Collaborate with the Head of Business on short- and medium-term plans aligned with Company initiatives Market Intelligence Stay ahead of trends and competitor activity in the premium pre-owned automotive sector Brand Representation Ensure all vehicle presentation advertising and online content meet JLR brand standards What We re Looking For- Proven experience in Used Pre-Owned Car Sales Management ideally within a premium or luxury automotive brand - Solid leadership and coaching skills to build and sustain high-performing teams - Solid commercial acumen with expertise in stock management valuations and ROI optimization - Familiarity with Company standards compliance processes and customer experience principles preferred - Excellent communication problem-solving and customer-handling skills ref updazz com