Job Summary We are looking for a proactive and customer-focused CRM professional to manage and enhance our customer relationship strategy The ideal candidate will be responsible for maintaining long-term relationships with clients managing CRM tools analyzing customer data and supporting business growth through improved customer satisfaction and retention Key Responsibilities Manage and maintain the CRM system e g Salesforce Zoho HubSpot ensuring data accuracy and integrity Track customer interactions analyze trends and generate reports for decision-making Collaborate with the sales and marketing teams to develop targeted campaigns and promotions Monitor customer satisfaction and resolve complaints or issues promptly Create and execute customer engagement strategies to increase retention and loyalty Maintain a database of client information and communication history Coordinate with technical service teams to address customer Job Type Full time Pay 15 000 00 - 45 000 00 per month Benefits Cell phone reimbursement Experience Hospitality sector 1 year Required Hotel management 1 year Required Customer relationship executive 1 year Required Work Location In person
📌 Customer Relationship Executive( Hospitality) (Chhattisgarh)
🏢 nirvana association
📍 Chhattisgarh
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