We re Hiring - CRM Executive- CTC Up to - 4 5 LPA Uncapped Incentives- Location D Mall Rohini West Recent Delhi - 110085- Working Days 6 Days a WeekShift Timings - 9 30 AM - 6 30 PM- 11 30 AM - 8 30 PM- Interview Mode In-Person OnlyAbout Aimlay - Aimlay is a premier EdTech counselling firm with over 15 years of expertise helping working professionals achieve their academic and career goals - We provide end-to-end support for Ph D UG PG Diploma and other admissions from reputed universities worldwide - Our Mission Empower individuals to pursue academic excellence while balancing professional commitments Roles and Responsibilities - Manage collections from existing clients and ensure timely payments - Drive client retention through relationship management - Identify and execute up-selling cross-selling opportunities - Communicate fluently in English Hindi with B2C clients - Handle follow-up calls emails and client interactions - Take proactive actions to encourage timely debt payments - Process payments adjustments and refunds as needed - Maintain and update account records collection reports - Keep clients informed on ongoing projects and progress - Collaborate with Sales Accounts teams for smooth operations Interested candidates can call on WhatsApp me on (phone hidden) ref updazz com