We are seeking a dynamic and enthusiastic Ground Staff Executive to join our team at Viswamitempowersolution in Chandigarh Punjab India As a Ground Staff Executive you will play a crucial role in ensuring the smooth operation of our company s ground operations This is a full-time position with a competitive salary and benefits package Key Responsibilities - Greet and assist passengers at the check-in counter ensuring a positive and professional customer experience - Handle ticketing reservations and other administrative tasks efficiently and accurately - Coordinate with other departments to ensure timely and efficient boarding of passengers - Assist passengers with special needs and provide support to unaccompanied minors - Handle and resolve customer complaints and concerns in a timely and professional manner - Conduct security checks and ensure compliance with safety regulations - Handle baggage and cargo loading and unloading as well as other ground handling duties as needed - Maintain a clean and organized work environment adhering to all company policies and procedures - Communicate effectively with team members and other departments to ensure smooth and efficient operations - Continuously update knowledge of company policies procedures and regulations to ensure compliance and provide accurate information to passengers Qualifications - High school diploma or equivalent additional education or training is a plus - Excellent communication and customer service skills - Ability to work in a fast-paced and dynamic environment - Robust organizational and multitasking abilities - Knowledge of basic computer applications and ticketing systems - Willingness to work flexible hours including weekends and holidays - Physically fit and able to lift up to 50 lbs If you are a self-motivated individual with a passion for customer service and a desire to work in the aviation industry we encourage you to apply for this exciting opportunity We offer a competitive salary and benefits package as well as opportunities for growth and development within our company Join our team at Viswamitempowersolution and be a part of our success story