Job Title Customer Relations and Marketing Executive Location Swar Kala Sangam Music School Gurgaon Employment Type Full time Work Timings - Tuesday to Friday - 11 AM to 8 PM Saturday and Sunday - 10 AM to 7 PM Monday OFF Job Summary We are looking for a dynamic and people-oriented Customer Relations and Marketing Executive to be the face and voice of Swar Kala Sangam Music School This role involves managing customer inquiries ensuring student satisfaction promoting the school s music and dance programs and executing local marketing strategies to boost visibility and enrollments Key Responsibilities Customer Relations Greet and assist walk-in visitors students and parents with a friendly and professional attitude Respond promptly to phone calls emails WhatsApp messages and social media inquiries Maintain strong relationships with students and their families through regular engagement and follow-ups Handle class scheduling new admissions trial classes and course queries Collect feedback from students and parents and relay it to the management team Coordinate with faculty and admin teams for smooth running of classes and events Marketing Outreach Develop and execute local marketing campaigns both online and offline to promote classes and events Manage social media platforms - create engaging content schedule posts respond to comments and increase community engagement Assist in planning and promoting concerts workshops and events Monitor SEO and Google reviews actively encourage positive testimonials and feedback Distribute flyers posters and school merchandise in local areas societies and schools Collaborate with schools clubs and communities for tie-ups and promotional activities Administrative Support Maintain updated student records and manage CRM or Excel-based systems Help with registrations payment follow-ups and attendance tracking Support the front office in daily administrative tasks Maintain databases of prospects and leads for follow-up Requirements Bachelor s degree in Marketing Communication Business or related field Excellent communication skills verbal and written in English and Hindi Strong interpersonal skills with a friendly patient and positive attitude Basic knowledge of digital marketing social media and email marketing Organized punctual and good at multitasking Passion for music dance or performing arts is a big plus Preferred Skills Experience in a similar role especially in education performing arts or customer service Familiarity with Canva Meta Business Suite Google My Business and CRM tools Event coordination and marketing campaign execution experience Perks Friendly and artistic work environment Opportunity to grow with a fast-expanding music institution Job Types Full-time Part-time Pay 10 000 00 - 25 000 00 per month Expected hours 56 per week Application Question s Are You Willing to Work in Gurgaon Are you Open to Work on the timings - Tuesday to Friday 11 Am to 8 PM Saturday and Sunday 10 AM to 7 PM Monday OFF What are Your Salary Expectations Language English Preferred Work Location In person