Job Opening Telesales Executive Location Sovabazar Kolkata Full-Time In-Person Organization IND Institute of NeuroDevelopment About IND IND is a purpose-led organization dedicated to transforming the lives of neurodivergent children and their families through heart-centered home-based and science-backed interventions Our programs empower parents bridge developmental gaps and bring clarity confidence and capability to families navigating autism ADHD and related challenges As IND grows we are building a strong front-line communications team to expand our reach onboard recent families and support them through their journey with us Role Overview We are looking for a Telesales Executive who will be the voice of IND someone who can build trust convey the value of our programs and guide families toward the right support solutions This role is ideal for someone who enjoys helping people is persuasive without being pushy and knows how to build warm yet professional relationships over the phone Key Responsibilities KRA 1 Inbound Outbound Calling Make follow-up calls to families who have shown interest in IND s offerings Reach out to fresh leads from events social media and referrals Respond to queries with clarity and empathy and qualify leads based on readiness 2 Explaining Services Communicate IND s programs pricing and benefits in a structured simple manner Use pre-prepared pitch scripts with natural flow and flexibility Resolve objections and guide families toward the next action step registration session or payment 3 Lead Tracking CRM Updates Maintain accurate records of interactions follow-ups and lead status Coordinate with the parent support coaching or onboarding team as needed Meet daily weekly call targets and conversion goals 4 Sales Follow-Up Conversion Nurture leads over time and close them at the right stage Suggest relevant offerings based on the family s unique needs Ensure a smooth and encouraging experience from first call to enrollment Who This Role Is For Individuals with 1-3 years of experience in telesales telecalling customer service or inside sales Fluent in spoken Bengali Hindi and English Someone with strong communication skills a warm tone and emotional intelligence Experience in parent-facing roles education or health wellness services is a bonus Must be target-driven sincere and committed to ethical service-based selling Growth Opportunities at IND Be part of a high-impact mission that transforms real lives Receive training in conscious communication service-based selling and family psychology Grow into roles such as Sales Manager Community Relationship Lead or Enrollment Advisor Work in a deeply respectful human-first environment that values purpose not just performance Job Details Type Full-Time Offline Location Sovabazar Kolkata Work Days 6 days week Salary Fixed Incentives based on conversions Job Type Full-time Schedule Day shift Application Question s Current and Expected CTC with rationale behind the same Experience Client relationship or Telesales 1 year Required Language Bengali Required English Preferred

📌 Telesales Executive (West Bengal)
🏢 Institite of NeuroDevelopment
📍 West Bengal