About Dr Paws Dr Paws is a chain of new-age veterinary clinics headquartered in Bangalore Our aim is to make visits to the vet a friendly homely and comfortable experience We do this by creating clinics that have a calming and welcoming interior and providing service that is extremely hospitable and caring towards pets and their parents Our clinics have everything a pet-parent would need under one roof vet consults grooming pet-retail diagnostics imaging surgeries etc We are venture-capital backed Lead Investor is Sauce VC India s most reputed early-stage consumer brand investor and have a number of marquee angels behind us Founders of Cult Fit Zetwerk Tracxn Executive Vice-Chairman Tata Sons Location Indiranagar and HSR Position Overview As a Front-of-House Associate at Dr Paws you will be the initial point of contact for customers and pets visiting our clinic Your main responsibility will be to ensure that every customer enjoys a smooth pleasant and positive experience with our services You will play a crucial role in upholding the friendly and professional atmosphere that Dr Paws is known for This position combines customer service administrative duties sales and clinic operations Key Responsibilities Answer incoming phone calls and respond to customer messages in a professional and timely manner Schedule modify and confirm customer appointments efficiently Promote and sell Dr Paws Membership Packs to customers assisting them in understanding the benefits Welcome pets and their owners upon arrival ensuring they feel comfortable and valued Engage with pets and their owners while they wait providing a friendly and calming environment Complete billing processes accurately and promptly for all services rendered Recommend pet-related products such as toys food accessories etc ensuring customers are informed and satisfied with their purchases Receive and organize new stock orders for the clinic s retail store Work closely with housekeeping staff to maintain a clean and welcoming clinic environment Open and close the clinic securely every day following proper procedures to ensure safety and security Requirements English language skills both spoken and written Confident and engaging personality with excellent communication skills Strong foundation in customer service or hospitality with a positive and welcoming attitude A genuine affinity for animals and comfort in being around dogs or cats Ability to work with basic software systems such as appointment scheduling tools and billing systems Quick to learn new processes open to constructive feedback and eager to improve Benefits Hands-on experience customer engagement administrative duties sales and clinic operations Competitive compensation Opportunity to work in a friendly pet-loving environment Exposure to the operations of a growing business Gain valuable skills in client communication sales and hospitality Job Types Full-time Permanent Fresher Pay 18 000 00 - 26 000 00 per month Benefits Health insurance Provident Fund Schedule Day shift Morning shift Night shift Rotational shift Language English Required Work Location In person Job Types Full-time Permanent Pay 20 000 00 - 26 591 91 per month Advantages Health insurance Provident Fund Application Question s When can you join us Will you be able to travel to Indiranagar work location What s your last drawn Salary Can you speak fluent English Are you a pet lover Work Location In person

📌 Front Desk Receptionist (Karnataka)
🏢 Dr. Paws
📍 Karnataka