Job Summary The Shop Manager is responsible for overseeing all daily shop operations including monitoring transactions managing cash flow processing orders and handling billing activities The role also requires providing excellent customer service resolving issues and ensuring smooth store functioning while leading the team to achieve sales and service goals Key Responsibilities 1 Financial Transaction Management Monitor and reconcile daily sales transactions cash card digital payments Oversee cash flow cash deposits and prepare daily sales cash reports Verify and approve billing adjustments discounts and refunds 2 Orders Billing Manage customer orders invoices and ensure timely billing Oversee supplier orders stock deliveries and payments Maintain accurate purchase and sales records 3 Customer Handling Greet and assist customers ensuring a positive shopping experience Handle escalated complaints and resolve customer issues effectively Ensure staff maintain high service standards Build and maintain valuable customer relationships to encourage repeat business 4 Store Operations Supervise day-to-day operations including staff scheduling and store opening closing Maintain stock levels and coordinate reorders Control store expenses and ensure operational efficiency 5 Reporting Compliance Generate daily weekly and monthly sales and transaction reports Ensure compliance with company policies financial procedures and tax regulations Coordinate with accountants auditors for record verification Job Types Full-time Permanent Pay 30 000 00 - 50 000 00 per month Work Location In person

📌 Shop Manager (Kerala)
🏢 Ljio
📍 Kerala