About Us At SentinelOne we re redefining cybersecurity by pushing the limits of what s possible leveraging AI-powered data-driven innovation to stay ahead of tomorrow s threats From building industry-leading products to cultivating an exceptional company culture our core values guide everything we do We re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact If you re excited about solving complex challenges in bold innovative ways we d love to connect with you What are we looking for SentinelOne is seeking a Sr Sales Operations Analyst to support critical functions across the Order Operations team including order management quote support This role will interact closely with our internal sales finance teams as well as our partners and distributors In addition to managing resolving quote and order support cases the Sr Sales Operations Analyst will also identify trends and fix root causes to improve the overall order and quoting processes for our stakeholders This role will also be an escalation point for other members of the Order Operations team when they need assistance as well as train mentor new members of the team The Sr Sales Operations Analyst will report to the Sr Manager of Order Operations What will you do Ensure that orders are processed and expedited with accuracy Understand and adhere to Accounting guidelines for order bookings Perform month-end and quarter-end close tasks associated with bookings Manage all aspects of the Order Operations email queue including frontline support to our Sales teams team capacity case prioritization SLAs escalation support Provide support to the sales organization in terms of data requests for customer and order information Partner with Sales Deal Desk Finance and Onboarding teams etc to resolve order quote issues Reporting and analytics pertaining to order management quoting Evaluate and implement ways to automate and improve current processes tools and dashboards to drive operational and productivity improvements for Sales Partners Act as the overall subject matter expert SME for the Order Ops team on all our quoting processes Provide Quote and Deal Support to Sales Deal Desk Finance Experience with SFDC CPQ Required Experience with AWS and GCP Marketplace Operations Offer Management Monitor marketplace listings for accuracy completeness and compliance with platform guidelines and regulations Liaise with Sales Partners and MP team as needed to structure and execute offers Drive related quote order projects as needed to support Sales and the organization s overall priorities for building scale into our systems and processe What skills and knowledge should you bring University degree preferred with 5 years of experience in high tech Order Management Sales Operations or Revenue Operations Possess a solid understanding of CRM systems opportunities contracts and sales process Salesforce com SFDC experience required Deep understanding of CPQ systems and quoting processes An ideal candidate will have strong attention to detail but will also have what it takes to handle working in a rapid-paced workplace while supporting a Sales organization Strong interpersonal organizational communication customer services skills SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin gender including pregnancy childbirth or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics SentinelOne participates in the E-Verify Program for all U S based roles