Customer Engagement Needs Assessment- Greet walk-in customers and make them feel welcome - Ask questions to understand their requirements budget usage preferences fuel type model size features - Listen to customer concerns and preferences guide them appropriately Product Knowledge- Learn in depth about all models offered engine specs features safety comfort fuel efficiency value-adds - Keep updated on the latest features competitor models promotions pricing current launches - Be able to explain and compare differences between variants Test Drives Demonstration- Arrange test drives Explain the operation of key components - Highlight safety comfort performance etc features during walks-around Sales Process Negotiation- Prepare quotations explain pricing possible add-ons insurance financing leasing options - Handle trade-in if applicable - Negotiate with customers to close deals balancing profit margin and customer satisfaction Documentation Procedures- Ensure all paperwork is correctly completed customer forms finance loan paperwork insurance registration - Coordinate with internal teams finance insurance documentation-department RTO if needed - Ensure vehicle delivery is smooth cleaning accessories registration etc Lead Generation Follow Up- Follow up on leads from walk-ins phone calls online enquiries - Keep record of potential customers follow through until final sale - Maintain CRM or sales tracking tool Sales Targets Reporting- Achieve or exceed monthly quarterly sales goals assigned by management - Report daily weekly monthly sales performance keep management informed of progress challenges After-Sales Service Customer Satisfaction- After delivery follow up to ensure customer is satisfied - Handle customer complaints feedback resolve issues - Encourage repeat business and referrals Promotions Marketing Support- Participate in showroom promotions discounts campaigns - Assist in organizing roadshows events or local advertising - Promote add-ons like accessories service plans extended warranties Teamwork Coordination - Work with service workshop finance insurance departments for seamless customer journey - Coordinate with showroom manager on inventory levels display test drive availability - Share feedback from customers to help improve product offerings or showroom experience Self-Development - Attend training sessions to improve sales skills product knowledge - Learn about regulatory compliance relevant to vehicle sales insurance laws registration rules emission norms etc Inventory Display Management - Make sure showroom vehicles are clean presentable well displayed - Help monitor inventory which models variants are in stock whats required which ones need promoting or discounting ref updazz com

📌 Executive - Sales - Automotive (0-2 Yrs) Vandavasi,polur,harur,dharmapuri,uthangarai (b2c/retail/channel Sales)
🏢 Amman Auto Agency
📍 Tamil Nadu