Key Responsibilities Make outbound calls to potential or existing customers to inform them about technical products Answer incoming calls from customers to resolve technical queries and provide product-related support Understand customer requirements and suggest appropriate products Provide step-by-step guidance for resolving technical queries related to products Maintain accurate records of customer interactions in the Excel Coordinate with the technical support team for complex issues Follow up with customers for feedback and additional support when necessary Required Skills Strong verbal communication and listening skills in English or Hindi Basic understanding of computers Ability to explain technical concepts in a simple explicit manner Problem-solving skills and customer service orientation Job Type Full-time Pay 12 000 00 - 15 000 00 per month Benefits Cell phone reimbursement Adaptable schedule Health insurance Leave encashment Provident Fund Application Question s Are you CIPET qualified Are you ready to relocate in Khanna Punjab What is your current CTC Experience Mechanical Chemical Polymer Plastics Engineering 2 years Required Work Location In person