Who are we At Finastra we are a dynamic global provider of open finance software solutions dedicated to expanding access to financial services Our innovative applications span Lending Payments Treasury and Capital Markets and Universal Banking Proudly serving over 8 000 customers including 45 of the world s top 50 banks we aim to boost financial inclusion for all Join us and be part of a vibrant company that embraces diverse perspectives and is committed to doing well by doing good Responsibilities Deliverables Your deliverables will include but are not limited to the following Provide support to end-users of the Kantata and Concur applications Provide technical knowledge in the applications to support Solves problems in straightforward situations where analysis of situations or data require a review of a variety of factors exercises judgment within defined methods and practices to determine appropriate action Manages data integration maintenance user and access controls based on business guidelines and policies Directly interacts with the vendor for potential issues problems upgrades releases Receives a moderate level of guidance and direction Perform system configuration and setup based on business requirements Monitor and troubleshoot integration jobs between Kantata Concur and other systems Prepare and maintain documentation for processes configurations and user guides Assist in testing activities for system enhancements patches and upgrades Analyze and validate data to ensure accuracy and compliance with policies Provide training or knowledge transfer to end users and team members Participate in process improvement initiatives to enhance system efficiency and user experience Ensure compliance with security and audit requirements for application access and data handling Coordinate with cross-functional teams for issue resolution and project deliverables We are proud to offer a range of incentives to our employees worldwide These benefits are available to everyone regardless of grade and reflect the values we uphold Flexibility Enjoy unlimited vacation based on your location and business priorities Hybrid working arrangements and inclusive policies such as paid time off for voting bereavement and sick leave Well-being Access confidential one-on-one therapy through our Employee Assistance Program unlimited personalized coaching via our coaching app and access to our Gather Groups for emotional and mental support Medical life disability insurance retirement plan lifestyle and other benefits ESG Benefit from paid time off for volunteering and donation matching DEI Participate in multiple DE I groups for open involvement e g Count Me In Culture Finastra Proud Finastra Disabilities Finastra Women Finastra Career Development Access online learning and accredited courses through our Skills Career Navigator tool Recognition Be part of our global recognition program Finastra Celebrates and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best Specific benefits may vary by location At Finastra each individual is unique bringing their own ideas thoughts cultural beliefs backgrounds and experiences together We learn from one another embrace and celebrate our differences and create an environment where everyone feels protected to be themselves Be unique be exceptional and help us make a difference at Finastra