Req ID
POSITION TYPE
Position Name
Management Level
Keywords
Target Organizations
Education Criteria

R00286828
LATERAL
GN - SONG - ACE - Amazon Connect - Consultant
9
Amazon Connect, AWS Connect, Contact Center Transformation, Conversation design, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformations
Big 4, AWS, IPPS
MBA preferred, BTech/M Tech also okay if done from Tier 1/2 college

R00286570
LATERAL
GN - SONG - ACE - Amazon Connect- AssociateManager
8
Amazon Connect, AWS Connect, Contact Center Transformation, Conversation design, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformations
Big 4, AWS, IPPS
MBA preferred, BTech/M Tech also okay if done from Tier 1/2 college

R00286768
EXEC
GN - SONG - ACE - Amazon Connect- Manager
7
Amazon Connect, AWS Connect, Contact Center Transformation, Conversation design, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformations
Big 4, AWS, IPPS
MBA preferred, BTech/M Tech also okay if done from Tier 1/2 college

R00286548
EXEC
GN - SONG - ACE - Amazon Connect - Senior Manager
6
Amazon Connect, AWS Connect, Contact Center Transformation, Conversation design, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformations
Big 4, AWS, IPPS
MBA preferred, BTech/M Tech also okay if done from Tier 1/2 college

R00286788
LATERAL
GN - SONG - ACE - Genesys Consultant
9
Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead
Big 4, Genesys, IPPS
B.Tech/BCA/MBA Preferred





R00331827
LATERAL
GN - SONG - ACE - Genesys - Associate Manager
8
Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead
Big 4, Genesys, IPPS
B.Tech/BCA/MBA Preferred

R00286773
EXEC
GN - SONG - ACE - Genesys - Manager
7
Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting
Big 4, Genesys, IPPS
B.Tech/BCA/MBA Preferred

R00286555
EXEC
GN - SONG - ACE - Genesys - Senior Manager
6
Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting
Big 4, Genesys, IPPS
B.Tech/BCA/MBA Preferred

Positive to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.)

R00286538
EXEC
GN - SONG - Service - Five9 Manager
7
Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting
Big 4, IPPS
B.Tech/BCA/MBA Preferred

R00287050
LATERAL
GN - SONG - Service - Five9 Consultant
9
Five9 Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead
Big 4, IPPS
B.Tech/BCA/MBA Preferred

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📌 Analyst/Consultant/Manager/Sr Manager (Gurugram)
🏢 Sigma Allied Services
📍 Gurugram