Senior Risk Specialist | Retail Bank

Posted: 08/07/2026
Job ID: R248378
Location: Richmond, Virginia
Category: Risk Management
Experience Level: Sr. Associate
Primary Address: Richmond, Virginia

Overview

We're looking for a strategic, forward-thinking Senior Risk Specialist for our Retail Risk Office Control Testing Program, supporting Retail Bank and Premium Products + Shopping business divisions. In this role, you will use your solid communication, analytical, and problem-solving skills to help deliver on our first-line controls testing program. You'll need a well-developed risk and control mindset, strong judgment, and the ability to influence priorities across the Lines of Defense teams to execute on a strong testing program while helping to effectively manage capacity.

As part of this horizontal 1st Line risk management function, this associate will also have the unique opportunity to become a subject matter expert in the processes and controls across specific business areas within our Retail Bank, Premium Products, Capital One Shopping, and Enterprise Payments organization. Day-to-day, this associate will be working with Business and Risk stakeholders to assess the design and operations of relevant control activities (i.e., 1st Line control testing), perform audit and certain regulatory remediation validations, as well as support other controls-related consultation and improvement initiatives. This could include working with other 1st Line risk management professionals to help define and update control designs within the relevant systems of records.

Responsibilities

As a Senior Risk Specialist, you will:

- Collaborate with business Process Owners and Risk Advisors to assess control activities and recommend control enhancements as needed.
- Engage and advise our business and risk partners on how to design effective controls in our control environment related to business risks in addition to regulatory and internal policy requirements.
- Identify and assist with remediation of identified gaps in our control setting due to regulatory and internal policy updates.
- Explore and collaborate with business and risk office partners in root cause analysis for ineffective control results.
- Contribute to reporting necessary to inform the Accountable Executives and other key stakeholders on the status of control suite effectiveness and issue remediation.
- Perform quality reviews and assessments on control testing results.




- Validate the effectiveness of remediation efforts for issues generated from Audits, Regulatory Exams, and various other assessments.
- Engage with our Risk Office and business partners on how to design and document effective controls in our control setting related to business risks in addition to regulatory and internal policy requirements.
- Advise and assist with remediation of identified gaps in our control environment due to regulatory and internal policy updates.
- Possess solid verbal and written communication skills to communicate effectively and present to a range of Risk Office, business and functional stakeholder groups.
- Apply sound inquiry and analysis to make recommendations and decisions.
- Be intellectually curious to question the obvious, explore options, and develop alternatives.

Basic Qualifications

- At least 1 year of experience in Control Testing or Risk Management
- At least 1 year of Financial Services, Audit, or Risk Management experience
- At least 1 year of experience supporting, partnering and interacting with internal business clients

Preferred Qualifications

- 2+ years of experience in Project or Process Management
- 2+ years of experience in Controls Testing or Risk Management
- 2+ years of experience supporting, partnering and interacting with internal business clients

Note: At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary Information

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed-upon number of hours to be regularly worked.

- Richmond, VA: $87,700 - $100,100 for Sr. Risk Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location,



and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Equal Opportunity Employer

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to [email protected].

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Note: Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

📌 Senior Risk Specialist | Retail Bank at Capital One (Richmond Town)
🏢 Capital One
📍 Richmond Town