Job Description:
Job Responsibilities:

- Lead Generation: Reach out to potential students via inbound and outbound calls to introduce our educational offerings for CA, CMA, and other commerce-related courses.

- Counseling and Consultation: Provide information about various courses, study materials, and test series available on our platform. Counsel students on choosing the right programs according to their career goals.

- Follow-ups: Make follow-up calls to interested leads, answer queries, and ensure timely enrollment.

- Data Management: Maintain accurate records of interactions and student data in the CRM system.

- Customer Service: Address student concerns or issues regarding the courses and services, ensuring high levels of customer satisfaction.

- Achieving Targets: Meet monthly or weekly lead conversion and enrollment targets.

- Collaboration: Work closely with the marketing and sales teams to achieve business objectives.

Requirements:

- Educational Qualification: Minimum 12th pass; Graduate (Preferred,



especially in Commerce, CA, CMA, or related fields).

- Communication Skills: Excellent verbal and written communication skills in English and Hindi (knowledge of additional languages is a plus).

- Experience: Prior experience in telecalling, sales, or customer support is an advantage, but not mandatory.

- Knowledge: Basic understanding of the CA and CMA exam process and the educational requirements for these courses will be a plus.

- Skills: Strong interpersonal skills, the ability to handle rejection, and the ability to work under pressure,good typing speed

Benefits:

- Salary: Competitive salary up to ₹15,000 per month.

- Incentives: Performance-based incentives for achieving targets.

- Learning opportunities: Enhance your knowledge in the education sector for commerce students.

- Friendly work setting.

📌 Telecaller-Education Sector (Kolkata)
🏢 RECEX
📍 Kolkata