As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity through timely resolution of technical challenges. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to understand system dependencies and impact of issues.- Document findings and resolutions clearly to support knowledge sharing within the team.- Assist in the development and implementation of process improvements to enhance system stability.- Support junior team members by sharing insights and providing guidance on troubleshooting techniques. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Robust problem-solving abilities with experience in debugging and root cause analysis.- Familiarity with monitoring tools and techniques to track application performance.- Ability to work with logs and diagnostic data to identify system anomalies.- Experience in scripting and automation to streamline support tasks.- Good communication skills to effectively collaborate with technical and non-technical stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in Python (Programming Language).- This position is based at our Gurugram office.- A 15 years full time education is required.