Job Role Vision

The position is for a Customer support executive. This dynamic person would be handling customer queries, complaints.

Job Description

- To make outgoing calls to customers & keep them informed about recent products and services.
- To try and sell the products and services to people
- To listen to objections and handle them effectively
- To enter the details of every interaction in the system researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfill requests by clarifying desired Requirements

Requirement

- Fresher or 1 year of Customer Support Experience in service industry
- Track record of achieving targets
- Strong phone presence and experience in making multiple calls per day
- Excellent convincing skills




- Proficient with MS Office
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

Qualifications

- Any Graduate

Behavioral Competencies

- Excellent communication skills; speaking, writing, listening.
- Articulate and persuasive; can communicate difficult and complex matters in a straightforward, transparent manner.
- Strong analytical and detailed planning skills.
- Ability to maintain professionalism and honesty while building credibility, trust, and respect with both internal and external teams.
- Ability to grasp concepts quickly, think beyond traditional methods to exceed client's expectations.
- Proactive and self-motivated.

📌 Customer - Support (Bengaluru)
🏢 Elevatoz AgriTech
📍 Bengaluru