• Part of the APAC Service Team providing technical expertise from India but supporting the whole region as required
• To support Power Conversion and storage customers with technical aspects of upgrades, in-depth trouble-shooting, creation of technical reports and expert advice.
• To support Service projects as required.
• This role may involve site work supporting customers
Job Description
MAIN TASKS AND ACTIVITIES
· Analysis of technical data from reported customer problems and creation of technical reports to discuss the findings, conclusions and recommendations.
· Application or development of engineering standards.
· Telephone and email support when required, including analysis of alarms and trip history data, and proposals for solutions to problems.
· Use of Smart Serve to document all customer cases and follow up to completion
· Preparation of Pre Site packs for FSE’s detailing technical requirements and providing appropriate instructions for works.
· Create customer warning notices and advice notices in response to discovery of a hardware or software problem.
· Specify, design, and document drive trains including electrical design,
selection and specification of components, application software.
· Specification, design or use of computer simulation and calculation tools.
· Perform internal and external training
· Liaison with other GE Power Conversion and Storage units, customers, suppliers and sub-contractors.
· Produce technical/design specifications, and documents to help customers with problems.
· Put together technical proposals for upgrades of legacy systems.
· Liaise with COE engineering support as and when required
· Some overseas travel may be required.
Qualifications:
- Graduate with 12+ years of Experience of drive train and/or power system design.
- Experience of BESS and Solar Systems
- Knowledge of control systems
- Simulation programming.
- Previous knowledge and experience of GE Vernova drive products and systems.
- Practical experience in the retrofitting of control systems
Desired Characteristics:
· Good team player
· Effective communicator
· Enthusiastic
· Versatile and adaptable
· Works well under pressure
Additional Information
Relocation Assistance Provided: No
📌 Lead Technical Support Engineer (Chennai)
🏢 GE Vernova
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.